24-Hour Telephone Receptionist
Picture
the Scene: A potential client calls your company.
You’re on another phone call or out of the office
and a Receptionist from Business Connection's live answering services greets
your caller from our Call Center. “Good Morning, Your Company Name, how may I help you?”
All the information that you supply us about your
company instantly appears on our computer screen,
exactly how to answer, what information to take, what
information to give out and how to handle your calls.
We’re Web enabled and can access your website
to assist your caller. We can instantly send this
entire text message to your cellular phone. Push a
button and read everything that we’ve typed
in. When you’re ready to return the phone call
simply press “Send” on your phone and you're connected to the caller. We’ll
also e-mail a copy of the message to your office e-mail
just in case you want to print a hard copy. That is the power of 24 hour live answering service.
Voice Mail with 24-Hour Telephone Receptionist
One of our most popular and affordable services is voice mail with operator assistance. With our voice mail system your callers can press zero and be transferred to one of our telephone receptionists – 24 hours a day!
Text Messaging
Would
you like to hear the good news about text messaging
to your cellular phone or PDA (i.e. Apple I-Phone or Blackberry)? Or should we spell it out for you... just push
a button and read! Instead of picking up a phone and
calling in to pick up your messages you can receive
messages via your cellular phone or PDA (i.e. Apple I-Phone or Blackberry).
Awards
We have won awards for Excellence and Outstanding International Service for TWELVE consecutive years for our 24 hour live answering services. An independent panel of judges scored call-handling skills such as courtesy, response time, accuracy and overall service to their clients. The judges awarded the Diamond Award for twelve consecutive years of excellent service. ATSI extends its congratulations to the staff at Business Connections on their proven quality 24 hour Live Answering Services to their customers. See the Award here
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