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Business Connections, of Salem, Oregon has been honored with the exclusive 2009 Award of Excellence for the twelfth consecutive year. The award is presented annually by the Association of TeleServices International (ATSI), the industry’s largest trade association for providers of call center services. Business Connections was presented with the award at ATSI’s 2009 Annual Convention held in Pittsburgh, Pennsylvania |
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| After six months of intensive testing, an independent panel of judges scored call-handling skills such as courtesy, response time, accuracy and overall service to their clients, the four cornerstones of success in the call center and telephone answering service industry. |
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| Business Connections Call Center was also certified by ATSI in April for meeting or exceeding high standards in business practices, life safety, operations, including normal and emergency procedures, personnel hiring, training and ongoing evaluations. Business Connections Manager Dirk Moeller said, “In addition to Call Center Certification, we subscribe to Agility Recovery Solutions. In the event of a fire or natural disaster Agility Recovery Solutions, within 48 hours of an interruption, will deliver any or all of our four key elements or recovery: Power, Technology, Space and Telephone Connectivity”. |
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For more information about Business Connections visit www.bcanswer.com
For more information about ATSI visit www.atsi.org
For more information about Agility Recovery visit www.agilityrecovery.com |
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About ATSI
The Association of TeleServices International was founded in 1942 as an international trade association representing telephone answering services. ATSI now encompasses companies across the Globe offering specialized and enhanced operator based services including: call centers, contact centers, inbound order taking, voice mail and emergency dispatch. |
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